Movement servicing
Complete overhauls include disassembly, cleaning, lubrication and regulation.
WATCH SERVICE & REPAIR
Watch repair
Thoughtful maintenance and repair for the timepiece that accompanies your life.
Watch care
Precision deserves personal attention.
Raffi’s Watch Service Centre brings certified watchmaking expertise to routine care and more involved repairs. Discuss your timepiece’s condition and service needs with the team, from its movement to its fit and finish.
Fit & finish
Bracelet and strap adjustments, cleaning, polishing and crystal replacement.
Ongoing care
Battery replacement, water resistance testing and sealing for appropriate timepieces.
How it works
A thoughtful approach, at every step.
Personal attention to the details that matter to you.
- 01
Tell us about your watch
Share the brand, model and any changes you have noticed.
- 02
Discuss the assessment
Ask about the recommended work, estimate and expected turnaround.
- 03
Plan its next chapter
Discuss care recommendations and future maintenance when collecting your watch.
Before your visit
A little clarity.
Explore a few helpful details before we welcome you.
Have another question? →Which location should I visit?
Cambridge services all watch brands carried by Raffi. Waterloo services only brands currently carried in-store and excludes Rolex, TUDOR, OMEGA and Zenith.
Can Raffi service my Rolex?
Raffi is an Authorized Rolex Service Centre. Contact the Cambridge location to speak with a Rolex Representative.
What should I mention when booking?
Include your watch’s brand, the reason for service and any known service history. Note any particular deadline you would like to discuss.
Care, beyond this service.
View all services →
Defining Moments® since 1986
Expert care for
every movement.
Begin with a personal consultation at Raffi Jewellers.