Services at Raffi
Jewellery & watch services
Repairs, cleaning, custom design and appraisals. Choose a service, call our team or request a callback to discuss your piece.
Before you visit: Rolex, TUDOR, OMEGA and Zenith: contact Cambridge. Waterloo services only brands carried in-store.
Choose your service
- Jewellery repair — Resize rings, repair settings, fix chains and restring pearls.
- Jewellery cleaning — In-house cleaning for your jewellery.
- Rhodium plating — Ask about restoring a bright, silvery-white finish.
- Watch repair — Movement servicing, adjustments and repairs.
- Watch battery replacement — Arrange a battery replacement for your quartz watch.
- Custom jewellery design — Plan your piece and review a 3D design before approval.
- Engraving — Add initials, dates, words or a custom pattern.
- Jewellery appraisals — Arrange a third-party assessment for insurance or replacement value.
How it works
- Choose your service — Choose a service.
- Contact the team — Call or request a callback.
- Plan your visit — Confirm location, cost and timing.
Common questions
Unsure what you need?
Call and describe the issue.
Which location should I visit?
Check the watch-brand guidance before visiting.
Can I enquire online?
Use the callback form and choose how you would like us to contact you.
Request a callback
Leave your details and our team will contact you about your service request.
Prefer to speak now? (519) 740-7720